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First, get the MindBody Connect App for Free on Google Play or iTunes

Next, Connect the App to your

Clinic Account

1) Tap ‘Let’s get started’

2) Enter your email to get started - Use the email that’s saved in your client account

3) Tap 'Next'

4) Not Signed up yet?

5) Tap 'Sign UP'

6) Create a password *must be at least 8 characters, containing 1 number and 1 letter

7) Confirm password

8) Enter First Name & Last Name

9) Tap ‘Sign Up’

10) By Tapping ‘Sign Up’, you agree to the MINDBODY terms & Privacy Policy

11) You will receive an activation email

12) Check your email to activate and sync your MindBody Accounts

13) Go to your email account

14) Open email, and click the activation link - A new window will open

15) Search ‘Active Chiropractic’

16) Click on ‘Active Chiropractic’

17) Enter in your password (Your MindBody password - not your Connect password. If you don't know your MindBody password, call the clinic. If you have not created an Online MindBody password you can follow this link.)

18) Click 'Sync'

19) Go back to your phone app

20) Tap 'Browse' - Your Name should be listed on the top

21) Tap 'Find a Business'

22) Tap the * next to Company name to add to favorites

Signing In to a class

1) Once signed in & you have synced your accounts (MindBody & MondBody Connect APP)

2) Tap ‘favorites’ at the top of your screen

3) Tap ‘My Info’

4) Tap ‘ Available for Use’

This will let you know how many classes you have available to schedule

*Don’t forget that you need to cancel out of a class before you can reschedule a make-up

5) Tap your Name at the top

6) Tap ‘Favorites’

7) Select ‘Active Chiropractic’ by Taping company name

Or click ‘classes’ – this will show any classes available (watch, if you are connected to any other business you will get there class schedule this way as well)

8) Tap ‘ Sign up’

At this screen it will also tell you if you have any sessions available to schedule

If you have to pay for the class

9) Tap ‘Confirm’

You are now signed up for the class – see you there!

Cancelling a class

1) Once signed in & you have synced your accounts (MindBody & MindBody Connect APP)

2) Go to ‘ My schedule’

3) Tap the class that you wish to cancel

4) Tap ‘Cancel’ at the top of the page

It asks ’Would you like to cancel the reservation?’

5) Tap ‘ Confirm’

Your Class is now cancelled – don’t forget to schedule your make-up class

Mindbody will only let you reserve a spot in a class if you have purchased a series of BootCamp or Yoga Classes at the clinic or have class credits.

If you have purchased a series of classes already (Ex. 8 wks @ 2x/wk = 16 classes), and all your classes are scheduled, you will not be able to reserve a space in a class without cancelling a class first.
If you have purchased a series of classes already, but you do not have all your classes scheduled (Ex. you have notified the receptionist that you are not able to attend a class), you will be able to reserve a spot in a class
*Account Credit is required to make any purchases online at this time*

Have questions about using our app?

First Name *
Last Name *

Email *

Phone

Question: *

Follow:

Instruction Handout

Click here for a printable handout on these instructions.

Policy

Unused classes are non-transferrable – if you purchased 16 classes and only used 14 classes by the end of the session and couldn’t make up the missed classes, these classes are gone and cannot be passed onto the next session.
If you have not attended a class and did not let the Front Desk know, that class is lost and you cannot make up the class. Unless you email us and explain the special circumstances, a make-up is at the management's discretion.

In order to ensure a positive experience for everyone, please:

When possible, please arrive 10 minutes before class starts so we can maximize our time.
Always bring indoor shoes for BootCamp or for inside the clinic sessions.
In the case that a class is cancelled by Active Chiropractic, you will be entitled to a make-up class
A $50 deposit is required to register and hold your spot in a BootCamp session, $20 for yoga or running clinics).
Payment is due in full in the first week of classes of the session.
You are able to make up a class within the session as long as adequate notice is given in advance and there is space in another class to accommodate your request (please see cancellation policy).

Return & Refund Policy

No refunds or credits of any fees will be given once the first week of the session has commenced for BodySculpt BootCamp, Yoga, and Running Clinics, however it may be possible to discuss and determine by management on a case to case basis for extenuating circumstances.
Please note that the $50 deposit to register and hold your spot is non-refundable and non-transferable ($20 for Running and Yoga deposits).
Unused classes in your series during a session are non-transferrable.

Cancellation Policy

Your class reservation is reserved especially for you.

We ask you to please let the front desk staff know in advance when you are unable to attend a class (the more time you can give us the better we are able to accommodate other members as well as yourself). As we do require 2 hours notice to cancel a class; otherwise, that class will be deducted from your package. The class will also be deducted from your package if you have reserved a spot and are absent. Please call the clinic up to 1 hour prior for the possibility of an early cancellation exception. Classes can be cancelled and rescheduled using this online system or the MindBody Connect App.